Top 12 Objections To Scanning and Destroying Paper

By John Gilbert, nQueue and Bob Blacksberg, Blacksberg Associates, LLC

In law practice, staff responsible for information technology, records and administration wrestle with the costs and effort devoted to miles of shelves of paper files and seemingly innumerable boxes stored on and off site. It has become clear that much of the problem can be solved with a “less paper” strategy, including the scanning of most new paper documents. However, these document capture and scanning initiatives must survive objections frequently posed by lawyers. This article explains 12 common objections from lawyers and our suggestions for overcoming them.

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John Gilbert is Senior Vice President at nQueue, a provider of cost recovery and document scanning and routing solutions worldwide. He can be reached at

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