Tempe, Ariz., April 16, 2012 – nQueue Billback LLC announced today that its Senior Vice President, John Gilbert, will present at the 2012 ALA Annual Conference & Exposition. The session is entitled “Cost Recovery vs. Cost Control vs. Cost Management” and will take place on Tuesday, April 24 at 2:15 pm. The ALA Annual Conference & Exposition is produced by the Association of Legal Administrators and is billed as the premier legal management event of the year. It takes place on April 22-26, 2012 in Honolulu.

“As we emerge from the Great Recession, many law firms are starting to question Cost Recovery and if the model still works,” said Gilbert. “However, firms that only look at traditional cost recovery fail to realize that collecting information and using it for Cost Control and Cost Management, in addition to Cost Recovery, will help them improve their bottom lines. In fact, many firms have found out that capturing the information and then acting upon it is often as or even more valuable than the ability to recover the costs in the first place.” This session is designed to help attendees understand the differences between Cost Recovery, Cost Control and Cost Management and how they can each be leveraged to enable a firm to recover more costs, reduce its own expenses and make better decisions every day.

nQueue Billback’s software products, branded iA for Information Accountability, capture data more accurately, allowing the firm to better recover, manage and control both hard and soft costs in order to reverse the trend of declining recoveries, reduce expenses and improve profitability firm-wide.

For more information about the ALA 2012 Annual Conference & Exposition, please visit http://www.alanet.org/. For more information about nQueue Billback or its iA methodology, please visit www.nQBillback.com.