nQueue Billback’s John Gilbert to Discuss Law Firm Profitability at Law Office Management Association Conference
nQueue merges with Billback’s U.K. Operations to Better Serve U.K., European Legal Markets
Tempe, Ariz., October 18, 2011 – nQueue Billback LLC announced today that its Senior Vice President, John Gilbert, will be presenting at the 23rd Annual TLOMA Conference. The session is entitled Applying Business Intelligence to Maximize Profitability and Minimize Financial Leakage and will take place on Friday, October 27 at 1:45 pm. The TLOMA Conference is produced by The Law Office Management Association and takes place on October 26-29, 2011 in Denver.
This session will focus on applying business intelligence to all firm expenses to provide a complete picture of firm profitability. Attendees will leave the session with a better understanding of how to collect expense data and reduce “financial leakage;” understand the impact of write-offs and other uncollectible expenses on the profitability of particular clients, matters and practice areas; and find the correlation between collecting accurate data and firm wide profitability.
“As more and more clients are pushing their firms to reduce fees and/or offer alternative fee arrangements, firms need to know exactly what its costs are in order to determine exactly what it makes sense to do for each client. This includes ‘recoverable’ firm expenses, which are not always actually captured or recovered and other ‘firm’ expenses that may be related to specific clients,” said Gilbert. “Solid business intelligence can often avoid the ‘financial leakage’ that may end up being the difference between a highly profitable and money-losing engagement.” Better capture and understanding of data can result in a higher percentage of costs being recovered and more insight into the profitability by client, matter or practice area.
nQueue Billback’s iA Expense Manager captures data more accurately, allowing the firm to get a better handle on all expenses. The software easily captures data from all expenses, even those incurred outside an organization’s devices. Automating intake allows information to be collected as expenses are incurred–rather than asking attorneys and administrators to recreate it after the fact.
For more information about TLOMA, please visithttp://conf2011.tloma.on.ca/Educational%20Session/. For more information about nQueue Billback or iA Expense Manager, please visit www.nQBillback.com.
nQueue provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, seven of the top 20 in the U.K., seven of the largest 35 in Australia, and five of the Top 10 globally. The company’s Cost Recovery (BillBack) solutions assist firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. Its Document Scanning & Routing (ScanRoute) solutions enable firms to capture, format, route and control scans to reduce costs associated with document retention and retrieval. nQueue’s software offerings, branded iA® for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. nQueue is a wholly owned subsidiary of Reckon Limited and is the only truly global cost recovery company. To learn more about nQueue and iA, please visit www.nQueue.com.
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