nQueue Billback to Launch iA® Route
Tool Will Allow Firms to Automatically Create, Process and Deliver Scans while Managing and Recovering Costs
Tempe, Ariz., March 20, 2012 – nQueue Billback, the leading provider of software-based cost recovery systems today announced its new scan engine, iA Route. iA Route will power the company’s third-generation award-winning user interface, iA Scan, which allows users to better manage scans and capture more information related to scanning. iA Scan combined with iA Route will allow users to effectively direct scans right from their multi-function device (MFD) while simultaneously managing and recovering costs.
Scans can be automatically routed directly to a document management system, time-and-billing system, or directly to a user’s email or desktop anywhere in the firm. Firms will gain more efficiency and security by reducing clicks and the time it takes to scan a document and deposit it into the desired location and format. iA Route will support popular formats such as Word, searchable PDF, PDF/A, TIFF and others and is fully scalable to support any number of users.
“iA Scan combined with iA Route will allow our users to work more efficiently, by automating workflow and consolidating operations at the MFP,” said John Gilbert, Senior Vice President at nQueue Billback. At the same time, it will automatically capture key information about the scan, the matter and the client. “Information is key,” added Gilbert. “For many firms, the ability to capture, understand and use cost-related information is paramount to profitability.” Once information is captured, it can be used to improve workflows, optimize resource utilization, perform profitability analysis, and more. iA Scan combined with iA Route can improve profitability at firms of any size—ranging from the smallest law offices to Am Law 100 firms.
The announcement of nQueue Billback’s new iA Route engine comes on the heels of two consecutive record-setting quarters. “Our success comes from providing software that does much more than ’make a copy and bill for a copy,’” said Rick Hellers, CEO of nQueue Billback. “We help our clients succeed by automatically capturing more information and improving their productivity.”
For more information, please visit www.nQBillback.com.
nQueue provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, seven of the top 20 in the U.K., seven of the largest 35 in Australia, and five of the Top 10 globally. The company’s Cost Recovery (BillBack) solutions assist firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. Its Document Scanning & Routing (ScanRoute) solutions enable firms to capture, format, route and control scans to reduce costs associated with document retention and retrieval. nQueue’s software offerings, branded iA® for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. nQueue is a wholly owned subsidiary of Reckon Limited and is the only truly global cost recovery company. To learn more about nQueue and iA, please visit www.nQueue.com.
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