Charles Russell Implements nQueue Billback’s iA Expense Manager to Capture Expense Data Electronically

London, 21 September, 2011 – Charles Russell LLP, a top 50 full service law firm headquartered in the City of London, today announced implementation of nQueue Billback’s innovative iA Expense Manager module in order to capture all the firm’s expense data. iA Expense Manager allows the easy importing of expense data from any source, and is specifically designed to facilitate capture of data related to expenses incurred away from a firm’s devices. nQueue Billback is the leading provider of software-based cost recovery systems.

Charles Russell LLP recognised the potential value to the Firm following a routine system Health Check and subsequent Best Practice Review by nQueue Billback. “It became apparent that we had the opportunity to simplify our management of expenses while improving accuracy by capturing this data electronically,” said Michael Malone, Financial Systems Manager at Charles Russell. “We look forward to achieving those benefits with iA Expense Manager.”

nQueue Billback regularly and proactively provides its clients with Health Checks and Best Practice Reviews at no charge in order to ensure that clients are fully leveraging its systems. “Our Health Checks, Best Practice Reviews and Buy-It-Once Guarantee are all examples of our commitment to helping our clients achieve and maintain full value from our iA technology,” said Stewart Hadley, Vice President, EMEA at nQueue Billback. “All are elements of our Cost Recovery Plus initiative that sets us apart from the more traditional cost recovery vendors.”

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About nQueue

nQueue provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, seven of the top 20 in the U.K., seven of the largest 35 in Australia, and five of the Top 10 globally. The company’s Cost Recovery (BillBack) solutions assist firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. Its Document Scanning & Routing (ScanRoute) solutions enable firms to capture, format, route and control scans to reduce costs associated with document retention and retrieval. nQueue’s software offerings, branded iA® for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. nQueue is a wholly owned subsidiary of Reckon Limited and is the only truly global cost recovery company. To learn more about nQueue and iA, please visit



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