Announcing nQueue Billback, LLC

nQueue merges with Billback’s North American Operations to Better Serve Evolving Legal Market

Tempe, Ariz., July 7, 2009 – Billback Systems, LLC and nQueue, Inc., both leading expense management companies, today announced the merger of nQueue and the North American operations of Billback Systems to create nQueue Billback, LLC. The new, self-contained company is owned by Australia-based Reckon Ltd. and nQueue, Inc. and, as such, will be affiliated with Reckon’s other brands, including APS and Billback UK and Australia. The deal has closed and the new company is operating.

nQueue Billback is uniquely positioned to help law firms and other professional services firms increase profitability. “Capturing data within the firm has become increasingly important, for cost recovery, managing expenses and as the basis for better decisions about firm resources,” said Rick Hellers, CEO of nQueue Billback. The two entities bring a combined 30-plus years of experience in expense management. “The legal industry is changing rapidly, and we are well positioned to meet our clients’ evolving needs, now and in the future,” added Hellers.

Both Billback and nQueue have a long history of service to the legal community. Both were originally launched to provide the legal and professional markets with accurate and reliable information accountability, expense management and cost recovery tools. Both are known for providing new and innovative products and responsive and accommodating customer service. And both have been believers that, whatever the platform, the key is providing outstanding and flexible software. “As we discussed this merger, we learned that the two companies have many similarities,” said Clive Rabie, Reckon Group Chief Executive Officer. “The combined companies and product offering can now be leveraged to provide clients with greater value and be quicker to market with unique and innovative solutions.”

The combined nQueue Billback remains committed to providing outstanding products and services. The company will continue to provide customer support for all products, create new and improved offerings for information accountability, expense management and cost recovery, and retain the “buy-it-once” philosophy for software and provide software upgrades at no additional charge.

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About nQueue

nQueue provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, seven of the top 20 in the U.K., seven of the largest 35 in Australia, and five of the Top 10 globally. The company’s Cost Recovery (BillBack) solutions assist firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. Its Document Scanning & Routing (ScanRoute) solutions enable firms to capture, format, route and control scans to reduce costs associated with document retention and retrieval. nQueue’s software offerings, branded iA® for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. nQueue is a wholly owned subsidiary of Reckon Limited and is the only truly global cost recovery company. To learn more about nQueue and iA, please visit



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