Announcing nQueue Billback Limited
nQueue merges with Billback’s U.K. Operations to Better Serve U.K., European Legal Markets
London, January 4, 2011 – nQueue, the leading provider of software-based cost recovery systems today announced that it has acquired an interest in Reckon’s Billback (UK) Limited, forming a new entity called nQueue Billback Limited, which already serves 7 of the 20 largest law firms in the U.K. The relationship creates an affiliated company and mirrors the one between the companies in the U.S., where nQueue Billback, LLC has thrived under the leadership of President and CEO Rick Hellers and its experienced management team since its formation in 2009. Hellers will serve as President and CEO of nQueue Billback Limited.
“Law firms in the U.K. will benefit from Rick’s leadership and the type of management support and experience that has made the merger of nQueue and Billback such a success in the U.S.,” said nQueue Chairman Steven Tarino. The Company has added over 50 new clients since its formation and now serves more than 35% of the NLJ 250 law firms. nQueue Billback has been in the cost recovery and expense management business for more than 25 years, holds 3 U.S. patents and has won 3 industry awards. Partnerships include 5 with leading MFD manufacturers and 10 with facilities management providers.
nQueue Billback is committed to providing outstanding products and services. The company will continue to provide customer support for all products, create new and improved offerings, and is the only company in the industry to offer a “Buy-It-Once” Guarantee. nQueue Billback clients receive all product updates and software upgrades at no additional charge, reducing “total cost of ownership” substantially.
The company’s unique value proposition is designed to help law firms in the U.K. and Europe to increase profitability and manage more effectively. “Our systems help firms recover more of their costs, but the real value is in our iA, or Information Accountability, platform,” said Hellers. “By more effectively capturing and using data, iA provides information that leads to expense management, simplified scanning, improved workflows and more.”
“The performance of nQueue Billback in the United States has been outstanding, in terms of results, product development and client satisfaction,” said Clive Rabie, Reckon Group Chief Executive Officer. “We are excited to take a similar approach in the U.K. and Europe, with a team dedicated to providing state-of-the-art cost recovery technology to the legal market.”
For more information, please visit www.nQBillback.co.uk.
nQueue provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, seven of the top 20 in the U.K., seven of the largest 35 in Australia, and five of the Top 10 globally. The company’s Cost Recovery (BillBack) solutions assist firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. Its Document Scanning & Routing (ScanRoute) solutions enable firms to capture, format, route and control scans to reduce costs associated with document retention and retrieval. nQueue’s software offerings, branded iA® for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. nQueue is a wholly owned subsidiary of Reckon Limited and is the only truly global cost recovery company. To learn more about nQueue and iA, please visit www.nQueue.com.
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